From call-out to paid, before you leave the driveway.
Log the call, book the visit, record parts and labor on the job and send an invoice the customer can pay online on the spot. Service visits and history stay on the customer's record.
Client
Grace Mensah
- Call logged
- Visit booked
- Repair
- Invoice paidIn progress
Sound familiar?
The same three problems come up in almost every business like yours. Here is how each one changes.
- The old way
Call-outs are written on scraps of paper and lost.
With grewrayEvery call becomes a job with the address, the fault and a booked time.
- The old way
Invoices are written up at night, from memory.
With grewrayParts and labor recorded on the job, so the invoice is ready when the work is.
- The old way
Getting paid means waiting days for a bank transfer.
With grewrayA Pay now link, so the customer can pay before you drive away.
The work, in the order it happens.
- 1
Call
Log the customer, the address and the fault in a minute.
- 2
Visit
Book the right technician, and the customer gets a confirmation and a reminder.
- 3
Diagnose
Notes and photos on the job, and a quote for any extra work sent for approval.
- 4
Fix
Record parts and time against the job as you go.
- 5
Invoice
Send the invoice with a Pay now link and mark the job complete.
How grewray runs it.
Each part of the core, doing the job your business needs from it. Open any one to see it in full.
Visits for the right technician
Every technician's day in view, and no double-booking.
Work orders with photos
The fault, the fix and the photos on one job.
Parts on the job
Parts recorded against the job, with the receipt attached.
Paid on the spot
An invoice with a Pay now link, sent the moment the work is done.
Useful before you even sign up.
Free tools built for this kind of business, and the offer that makes switching painless.
- Free toolHourly rate calculatorThe rate that covers your pay, your overheads and your unbillable time.Open
- Free toolLate payment cost calculatorThe cash tied up in overdue invoices, what it costs, and a fair late fee.Open
- MigrationBring your data with youSend us your spreadsheets or exports and we move everything in for you, free.Open
Common questions.
Do repair and maintenance teams need an industry pack?
No. Repair and maintenance teams run on grewray's core today: leads, scheduling, jobs, invoicing with online payment, expenses, files and team access. Custom fields cover the details particular to your work.
Can I book recurring maintenance visits?
Yes. Book recurring service visits for maintenance contracts, and see every past visit on the customer's record.
Can the customer approve extra work?
Yes. Send a quote for the extra work with a secure link, and the customer accepts it online before you start.
Can technicians use it on their phones?
Yes. The grewray panel is built for phones: technicians see their visits, add notes and photos, and record parts on the job.